Annotation Microsoft Visio is known for its drag-and-drop simplicity, but there is more to this best-selling diagramming software package. Specifically, you can customise and program Visio. This book discusses customisation features that enable you to adapt Visio to particular applications and to the way you work. These include modifying the workspace, understanding the importance of ShapeSheet sections, and linking Visio drawings to external database files. Additionally, the authors guide you through the basics of programming Visio 2002 using Visual Basic for Applications, which allows you to create user interfaces and write macros. The appendices include a listing of mouse and keyboard shortcuts and an introduction to the XML format in Visio 2002. Numerous step-by-step tutorials illustrate the customisation features.