International hotel English : Communicating with the international traveller

• Tác giả: Donald Adamson
• Ngôn ngữ: eng
• ISBN-10: 0134730429
• Ký hiệu phân loại: 428.02464794 Standard English usage (Prescriptive linguistics) Applied linguistics
• Thông tin xuất bản: London : Prentice - Hall, 1997
• Mô tả vật lý: 212 tr. ; , 22 cm
• Bộ sưu tập: Ngôn ngữ
• ID: 20
• Chủ đề: 1. Anh ngữ--Từ điển

Tóm tắt

Unit 1 Hotel types and hotel activities. Unit 2 Hotel staff. Unit 3 Room types. Unit 4 Room furnishings and equipment. Unit 5 Room rates. Unit 6 Hotel reservations (1) By telephone and face to face. Unit 7 Hotel reservations (2) Telexes and letters. Unit 8 Hotel records (1) Reservations. Unit 9 Hotel records (2) Check - in after. Unit 10 Using the telephone. Unit 11 Hotel sevicces (1) Genneral services. Unit 12 Hotel services (2) Directions and general enquires. Unit 13 Hotel services (3) The hotel as product. Unit 14 Chek- out. Unit 15 Dealing with complaints. Unit 16 Conference facilities. Unit 17 Careers. Appendix 1 Transcipt of recording for unit 1 - 17. Appendix 2 Information gap excercises for Student B and C. Appendix 3 International telephone dialling service. Appendix 4 Word list..