AI Oversight and Human Mistakes: Evidence from Centre Court

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Tác giả: David Almog, Romain Gauriot, Daniel Martin, Lionel Page

Ngôn ngữ: eng

Ký hiệu phân loại: 006.3 Artificial intelligence

Thông tin xuất bản: 2024

Mô tả vật lý:

Bộ sưu tập: Báo, Tạp chí

ID: 201408

Powered by the increasing predictive capabilities of machine learning algorithms, artificial intelligence (AI) systems have the potential to overrule human mistakes in many settings. We provide the first field evidence that the use of AI oversight can impact human decision-making. We investigate one of the highest visibility settings where AI oversight has occurred: Hawk-Eye review of umpires in top tennis tournaments. We find that umpires lowered their overall mistake rate after the introduction of Hawk-Eye review, but also that umpires increased the rate at which they called balls in, producing a shift from making Type II errors (calling a ball out when in) to Type I errors (calling a ball in when out). We structurally estimate the psychological costs of being overruled by AI using a model of attention-constrained umpires, and our results suggest that because of these costs, umpires cared 37% more about Type II errors under AI oversight.
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