Intelligent Business Process Optimization for the Service Industry

• Tác giả: Markus Kress
• Ngôn ngữ: eng
• ISBN-13: 978-3866444546
• ISBN: KSP/1000014466
• Ký hiệu phân loại: 658.5 Management of production
• Thông tin xuất bản: Karlsruhe : KIT Scientific Publishing, 2010
• Mô tả vật lý: 1 electronic resource (310 p. p.)
• Bộ sưu tập: Tài liệu truy cập mở
• ID: 203238

Tóm tắt

The company's sustainable competitive advantage derives from its capacity to create value for customers and to adapt the operational practices to changing situations. Business processes are the heart of each company. Therefore process excellence has become a key issue. This book introduces a novel approach focusing on the autonomous optimization of business processes by applying sophisticated machine learning techniques such as Relational Reinforcement Learning and Particle Swarm Optimization.