Quản lý chất lượng dịch vụ khám, chữa bệnh tại bệnh viện: Nghiên cứu thực nghiệm tại Bệnh viện Tâm thần Nghệ An=Managing the quality of medical examination and treatment services of hospitals: A case study of Nghe An Psychiatric Hospital

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Tác giả: Thị Bích Thủy Nguyễn, Thùy Vân Nguyễn

Ngôn ngữ: vie

Ký hiệu phân loại:

Thông tin xuất bản: Tạp chí Công thương, 2024

Mô tả vật lý: tr.230-235

Bộ sưu tập: Metadata

ID: 241721

Thêm vào giỏ

Improving the quality of medical examination and treatment plays an extremely important role in protecting and improving public health. In order to improve the quality management of medical examination and treatment at the grassroots, it is necessary to understand the current situation, analyze the advantages and disadvantages, and evaluate the advantages and disadvantages of medical examination and treatment services at each hospital to come up with appropriate solutions. This study was conducted at Nghe An Psychiatric Hospital. The study assessed the current quality management of medical examination and treatment services according to criteria set by the Ministry of Health. Based on the study’s findings, some solutions were proposed to improve the quality management of medical examination and treatment services at Nghe An Psychiatric Hospital.Nâng cao chất lượng khám chữa bệnh đóng vai trò quan trọng trong bảo vệ và nâng cao sức khỏe cộng đồng. Để nâng cao hiệu quả quản lý chất lượng khám chữa bệnh tại cơ sở, cần hiểu rõ thực trạng, phân tích được thuận lợi và khó khăn, đánh giá được ưu nhược điểm của dịch vụ khám chữa bệnh tại từng bệnh viện, để từ đó đưa ra giải pháp phù hợp. Nghiên cứu được thực hiện tại Bệnh viện Tâm thần Nghệ An đã phân tích các đặc điểm của bệnh viện, đánh giá thực trạng công tác quản lý chất lượng dịch vụ khám chữa bệnh theo bộ tiêu chí của Bộ Y tế, từ đó đề xuất giải pháp phù hợp nhằm nâng cao chất lượng quản lý chất lượng dịch vụ khám chữa bệnh tại đơn vị.

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