Thực trạng triển khai hoạt động công tác xã hội ở người bệnh nội trú tại Bệnh viện Đa khoa Phố Nối tỉnh Hưng Yên quý I năm 2024=Current situation of social work implementation among inpatients at Pho Noi General Hospital in Hung Yen province in the first quarter of 2024

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Tác giả: Thị Tuyết Trinh Bùi, Giao Linh Đặng, Gia Hưng Nguyễn, Đỗ Minh Nhật Phạm, Thị Quỳnh Phạm, Thơ Nhị Trần

Ngôn ngữ: vie

Ký hiệu phân loại:

Thông tin xuất bản: Y học cộng đồng, 2024

Mô tả vật lý: tr.45-51

Bộ sưu tập: Metadata

ID: 242675

Thêm vào giỏ

Mô tả thực trạng triển khai công tác xã hội tại Bệnh viện Đa khoa Phố Nối tỉnh Hưng Yên quý I năm 2024. Phương pháp: Nghiên cứu mô tả cắt ngang. Kết quả: Hầu hết các nhu cầu của bệnh nhân đều được đáp ứng, cao nhất ở các dịch vụ hướng dẫn, hỗ trợ thủ tục/quy trình khám chữa bệnh (84,7%) và dịch vụ cung cấp kế hoạch điều trị, diễn biến, tiên lượng bệnh (84,8%). Các dịch vụ có mức độ đáp ứng thấp chủ yếu ở hỗ trợ tâm lý - xã hội (bao gồm tư vấn, tham vấn, trị liệu tâm lý) và dịch vụ kết nối nguồn lực và hỗ trợ viện phí (bao gồm hỗ trợ tiền mặt và tặng đồ dùng cá nhân cho người bệnh, hỗ trợ chỗ ở cho người nhà người bệnh). Kết quả này cũng có sự tương đồng với các nghiên cứu tại các bệnh viện khác và cũng phù hợp với thực trạng của bệnh viện Đa khoa Phố Nối, khi Tổ Công tác xã hội có thời gian hoạt động ngắn và nguồn lực hạn chế. Kết luận: Nghiên cứu cho thấy sự cần thiết của việc bổ sung các nguồn lực, đặc biệt là nhân sự có trình độ chuyên môn trong lĩnh vực tâm lý và công tác xã hội để góp phần nâng cao hiệu quả của dịch vụ công tác xã hội tại Bệnh viện Đa khoa Phố Nối.To describe the current status of social work implementation at Pho Noi General Hospital, Hung Yen province in the first quarter of 2024. Method: Cross-sectional descriptive study. Results: Most of the patients’s needs were met, the highest being in the services of guiding and supporting examination and treatment procedures (84.7%) and providing treatment plans, disease progression, and prognosis (84.8%). The services with a low level of response were mainly concentrated in the group of psychological and social support services (including counseling, consultation, psychotherapy), as well as the group of services connecting resources and supporting medical expenses (including cash support and gifts of personal items for patients, accommodation support for relatives). This result is also consistent with studies at other hospitals and is also in line with the actual situation of Pho Noi General Hospital, when the Social Work Team has a short working time with limited resources. Conclusion: This study suggests the need to supplement resources, especially qualified personal in the field of psychology and social work, to contribute to improving the effectiveness of social work services at Pho Noi General Hospital.

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