In the context of a robust digital transformation, integrating ChatGPT into education has become an inevitable trend to enhance teaching and learning quality. However, its application at universities still faces many challenges, such as a lack of understanding, limited user skills, and concerns about accuracy and ethics. Therefore, it is essential to research and identify appropriate solutions to fully leverage ChatGPT’s potential, contributing to improving the quality of education and training at universities during this period.In the context of a robust digital transformation, integrating ChatGPT into education has become an inevitable trend to enhance teaching and learning quality. However, its application at universities still faces many challenges, such as a lack of understanding, limited user skills, and concerns about accuracy and ethics. Therefore, it is essential to research and identify appropriate solutions to fully leverage ChatGPT’s potential, contributing to improving the quality of education and training at universities during this period.