Nâng cao hiệu lực hệ thống quản lý chất lượng theo ISO 9001:2015 tại Nhà máy pha chế dầu mỡ nhờn Nhà Bè=Improving the effectiveness of Nha Be Lubricant Plant's ISO 9001:2015 Quality Management System

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Tác giả: Mạnh Dũng Hoàng, Nguyễn Đăng Quang Huỳnh

Ngôn ngữ: vie

Ký hiệu phân loại:

Thông tin xuất bản: Tạp chí Công thương, 2024

Mô tả vật lý: tr.288-297

Bộ sưu tập: Báo, Tạp chí

ID: 253442

Thêm vào giỏ

Các doanh nghiệp (DN) sản xuất dầu nhờn tại Việt Nam đang phải đối mặt với những thách thức lớn như cạnh tranh từ các sản phẩm dầu nhờn nhập khẩu
sự thay đổi nhanh chóng của công nghệ và thị trường
các yêu cầu thay đổi đối với khách hàng về chất lượng sản phẩm, dịch vụ. Bài viết khẳng định tính hiệu lực của hệ thống quản lý chất lượng theo ISO 9001:2015 tại Nhà máy Pha chế dầu mỡ nhờn Nhà Bè trong giai đoạn 2019-2023. Bài viết sử dụng phương pháp nghiên cứu định tính và nghiên cứu định lượng thông qua các dữ liệu thứ cấp và sơ cấp. Bài viết thể hiện tính hiệu lực thông qua 4 chức năng quản trị chất lượng, bao gồm: hoạch định chất lượng, kiểm soát chất lượng, đảm bảo chất lượng và cải tiến chất lượng. Ngoài ra, bài viết cũng sử dụng phương pháp thảo luận nhóm để tìm ra những nguyên nhân góp phần tạo ra tính hiệu lực của hệ thống quản lý chất lượng theo ISO 9001:2015 tại Nhà máy Pha chế dầu mỡ nhờn Nhà Bè trong giai đoạn 2019 - 2023.Lubricant manufacturing companies in Vietnam are facing major challenges, such as competition f-rom imported lubricant products, rapid changes in technology and markets, and continuously changing requirements for customers regarding product and service quality. This study presented and analyzed the effectiveness of the ISO 9001:2015 Quality Management System that was implemented at the Nha Be Lubricant Plant in the period 2019-2023. Quantitative and qualitative research methods were used to analyze both secondary and primary data. The effectiveness of Nha Be Lubricant Plant’s Quality Management System was assessed through four functions, including quality planning, quality control, quality assurance, and quality improvement. In addition, the study also used the group discussion method to find the reasons contributing to the effectiveness of the plant’s quality management system.

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