Grievance Redress Mechanism of the Takaful and Karama Program in the Arab Republic of Egypt

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Tác giả:

Ngôn ngữ: eng

Ký hiệu phân loại: 962 Egypt and Sudan

Thông tin xuất bản: Washington, DC, 2022

Mô tả vật lý:

Bộ sưu tập: Tài liệu truy cập mở

ID: 290704

 Launched in January 2015, the Takaful and Karama (T&K) program is among the Arab Republic of Egypt government's cornerstone social protection mitigation measures. It seeks to alleviate the adverse effects of the country's bold economic reforms aimed at addressing longstanding macroeconomic issues. Implemented by the Ministry of Social Solidarity (MoSS) and co-financed by the government and the World Bank, the T&K program is among Egypt's largest investments in human capital development. This case study summarizes the practices of the T&K program GRM to date, including lessons learned. The experiences and achievements of the T&K GRM in Karama's beneficiary assessment phase are specifically highlighted. Section two explores the GRM as part of a broader social accountability approach
  section three summarizes the institutional arrangements for grievance resolution
  section four discusses key results and trends regarding grievance handling
  and section five concludes with a snapshot of achievements, lessons learned, areas of strength and in need of improvement, and the path forward.
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