The Country Opinion Survey for FY2013 in Kosovo assists the World Bank Group (WBG) in gaining a better understanding of how stakeholders in Kosovo perceive the WBG. It provides the WBG with systematic feedback from national and local governments, multilateral/bilateral agencies, media, academia, the private sector, and civil society in Kosovo on 1) their views regarding the general environment in Kosovo
2) their overall attitudes toward the WBG in Kosovo
3) overall impressions of the WBG s effectiveness and results, knowledge work and activities, and communication and information sharing in Kosovo
and 4) their perceptions of the WBG s future role in Kosovo.