This book builds a bridge between facilitation techniques and leadership in project and network management. It provides methodical Messages, a Facilitator Curriculum, and the wealth of 40 carefully selected and reality-proof Tools, many of which have not been published at all or at least never been published in English. The reader will benefit as much from learning by doing as from doing by learning
this book is for managers who in some way are responsible for successful co-operation in projects in and across organisations or networks of organisations, and who want to know and share better what they are going to do and to do better what they have planned to do together. It is a practical book, although it is based on scientific principles, and it draws on the authors` experience in consultancy and management. All ready-for-use tools can be downloaded from the book´s page at www.springer.com/978-3-540-93955-9 . Hans-Werner Franz is a senior researcher and consultant as well as a member of the Management Board at the Social Research Centre (Sozialforschungsstelle) at Dortmund University of Technology, Germany. His well established track record includes total quality management, organisation development, and vocational training. Ruggiera Sarcina is a senior researcher and consultant, collaborating with the Italian Chambers of Commerce in Italy and abroad. Her focus is on projects dealing with local development policies, cluster development, and innovation and internationalisation of small and medium-sized enterprises.