In recent years, Jordan has increasingly strengthened its commitment to enhancing public service delivery through digital public infrastructure (DPI). DPI refers to foundational and reusable digital platforms and building blocks-such as digital ID, digital payments, and data sharing-that underpin the development and delivery of trusted, digitally-enabled services across the public and private sectors, including social protection, health, public finance, and banking. Jordan's National Digital Transformation Strategy and Implementation Plan for 2021-2025 reflects the country's strategic commitment, with the Government actively establishing DPI building blocks, such as digital identity and data sharing platforms to accelerate the digitalization of public services using a secure and scalable architecture. Despite these increased efforts, the adoption of digitalized public services remains limited. Only about 1.4 million Jordanians are registered on Sanad, the integrated e-services platform that is central to the country's digital public service delivery. This diagnostic provides a comprehensive review of the digital public service delivery enabled by Jordan's DPI ecosystem and presents recommendations on features that bolster trust, interoperability, security, and people centricity.