Digital Payments and Business Resilience

• Tác giả: Youssouf Camara
• Ngôn ngữ: eng
• Ký hiệu phân loại: 005.86 Data backup and recovery
• Thông tin xuất bản: World Bank, Washington, DC, 2021
• Bộ sưu tập: Tài liệu truy cập mở
• ID: 307459
• Chủ đề: 1. BUSINESS RESILIENCE; 2. CORONAVIRUS; 3. COVID-19; 4. DIGITAL PAYMENTS; 5. PANDEMIC IMPACT

Tóm tắt

During the COVID-19 pandemic, consumers were encouraged to use contactless payments. An important policy question is whether merchants with contactless payment technology are more resilient to an external health shock than those without. Using a matched difference-in-differences setting on unique merchant card-sales transaction data, this study finds that merchants with contactless payment technology increase their card-sales amount (count) on average by 8.3 percent (10.2 percent) compared with merchants without this technology. It also finds evidence that accepting contactless payment during an epidemic shock helps merchants attract more new consumers. Digital payment technology continues to support sales growth, especially for small businesses and new entrepreneurs.