Fleet services : managing to redefine success

• Tác giả: Tim C King
• Ngôn ngữ: eng
• ISBN-13: 978-0768082203
• Ký hiệu phân loại: 388.32068 *Vehicular transportation
• Thông tin xuất bản: Warrendale, Pennsylvania : SAE International, 2015
• Mô tả vật lý: 1 PDF (xix, 215 pages) : , illustrations (some color)
• Bộ sưu tập: Tài liệu truy cập mở
• ID: 315412
• Chủ đề: 1. Motor vehicle fleets--Management; 2. Motor vehicle fleets

Tóm tắt

Striking new ground, this is a definitive book for fleet leaders seeking to reach their full potential. It reveals critical insights, and dispels common misconceptions that typically limit customer service success. Introducing new directions and requirements, it enables low costs and exceptional service quality, being both the "best" and your customers' "first-choice" service provider, and achieving win-win results beyond all expectations. This book presents the knowledge necessary to thrive in today� p0 s b9 ss competitive business environment.