This document highlights major advancements in financial inclusion, especially with the PIX payment system. However, financial consumers are increasingly at risk from fraud, scams, over-indebtedness, and mis-sold bundled insurance products. It calls for a structured approach to reforming the legal and institutional framework to better protect consumers. The document outlines the current financial sector landscape, existing FCP framework, and roles of regulatory bodies. It stresses the importance of cooperation, integration, and information sharing among authorities and recommends immediate steps, including developing a problem statement, terms of reference, and a roadmap for reassessment.