Applying resource dependence theory and network theory to analysis of relationship quality between logistics users and providers

• Ngôn ngữ: eng
• Thông tin xuất bản: Ho Chi Minh City Open University Journal of Science: Economics and Business Administration, 2017
• Mô tả vật lý: tr.24
• Bộ sưu tập: Metadata
• ID: 317560

Tóm tắt

This study adopts Resource Dependence Theory (RDT) and Network Theory (NT) to explore and measure the factors affecting the relationship quality (RQ) between logistics providers and logistics users in addition to considering the impact of RQ on firm performance. By using the survey data collected from 259 respondents who involved in logistics activities in Ho Chi Minh City from October to December 2015. Testing the conceptual model by Structural Equation Modeling (SEM), we find that the partner’s importance and network partner knowledge are positively associated with RQ. From the research findings, some recommendations are accordingly proposed.