This following report is divided into four chapters, with chapter one containing the introduction.
- Chapter two reviews the state of ICT-competitiveness in the case study countries, by looking at infrastructure, the legal and regulatory situation, the business environment, and human resources.
- Chapter three examines the benefits of ICT for the overall economy as well as for facilitating traditional trade and participating in emerging ICT-enabled services trade. It analyzes the case study countries' potential for becoming players in ICT-enabled services. Finally, chapter four identifies the case study countries existing WTO ICT-related commitments, pointing out what changes are necessary to make deeper commitments and hence strengthen credibility as reliable trading partners.