The Country Opinion Survey for FY2012 in Zambia assists the World Bank Group (WBG) in gaining a better understanding of how stakeholders in Zambia perceive the WBG. It provides the WBG with systematic feedback from national and local governments, multilateral/bilateral agencies, media, academia, the private sector, and civil society in Zambia on 1) their views regarding the general environment in Zambia
2) their overall attitudes toward the WBG in Zambia
3) overall impressions of the WBG s effectiveness and results, knowledge work and activities, and communication and information sharing in Zambia
and 4) their perceptions of the WBG s future role in Zambia.