Tình trạng bạo hành tại nơi làm việc: khảo sát trên học viên điều dưỡng hệ liên thông vừa làm vừa học tại Trường đại học Y dược Thái Nguyên năm 2021

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Tác giả: Việt Nam Hội Y tế Công cộng

Ngôn ngữ: vie

Ký hiệu phân loại:

Thông tin xuất bản: Tạp chí Y tế Công cộng, 2020

Mô tả vật lý:

Bộ sưu tập: Metadata

ID: 335979

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Background: Nurses have to be in a direct and frequent interaction with patients, putting them at a high risk of being victimized by violence. As a result, workplace violence among this group is a critical issue. This study was conducted to describe situation of violence against nurses at workplace. Methods: This cross-sectional study was carried out from March to May, 2021. A sample of 201 RN-BNS nursing students, who were studying during the data collection period and gave their consent to participate in the study, was recruited and responded to the self-administered survey questionnaire.Results: Among 201 respondents, 40 nurses (19.9%) reported to experience workplace violence before. The majority of victims are women (65.0%) aged 30 - 40 years (77.5%), mainly in inpatient and emergency departments (42.5% and 22.5%, respectively). Verbal abuse is the most common form of violence (92.5%) and alcohol is related to 60.0% of incidents. Perpetrators are patients and their relatives (47.5%). Most incidents occurred on weekdays (80.0%). After being attacked, 45.0% of nurses reported events, and 67.5% of cases were investigated and handled by hospital administration. Notably, 65.0% of nurses were satisfed with resolutions of the hospitals. The majority of nurses were reluctant to report the violence because of seeing neither beneft to report (25.0%) nor knowing to whom to report (20.0%).Conclusions: Although workplace violence is prevalent, nurses are, in general, not satisfed with resolutions of the hospital administration. There are needs to improve prevention and management of violence against nurses, at both institutional and individual levels. Nurses should be encouraged to report the violence against them at work.Đặt vấn đề: Điều dưỡng là nhóm nhân viên y tế có nguy cơ cao bị bạo hành tại nơi làm việc vì họ phải tiếp xúc trực tiếp và thường xuyên với người bệnh. Việc tìm hiểu đặc điểm các tình huống bạo hành y tế sẽ giúp đưa ra những giải pháp can thiệp hiệu quả. Nghiên cứu này được tiến hành nhằm mô tả thực trạng bạo hành đối với các điều dưỡng viên. Đối tượng và phương pháp: Nghiên cứu mô tả cắt ngang được thực hiện từ tháng 3 đến tháng 5 năm 2021. Mẫu được chọn theo phương pháp lấy mẫu toàn bộ. Theo đó, tất cả 201 học viên Điều dưỡng hệ liên thông vừa làm vừa học đang học tại Khoa điều dưỡng, trường Đại học Y Dược Thái Nguyên ở thời điểm thu thập số liệu đều được khảo sát bằng bộ câu hỏi tự điền. Kết quả: Trong số 201 điều dưỡng viên được khảo sát, 40 người cho biết đã từng bị tấn công, chiếm tỷ lệ 19.9%. Đối tượng bị bạo hành đa số là nữ giới (65.0%), tuổi từ 30 đến dưới 40 (77.5%), chủ yếu làm việc ở khoa nội trú (42.5%) và khoa cấp cứu (22.5%). Loại hình bạo hành gặp nhiều là bạo hành lời nói (92.5%) và 60.0% các vụ việc có liên quan tới rượu. Đối tượng tấn công thường gặp là người bệnh và người nhà người bệnh (47.5%), thời điểm xảy ra chủ yếu vào các ngày làm việc trong tuần (80.0%). Sau khi bị tấn công, 45.0% điều dưỡng khai báo với bệnh viện, 67.5% vụ việc được bệnh viện điều tra và xử lý. Sáu mươi lăm phần trăm điều dưỡng hài lòng với các xử lý của bệnh viện. Nguyên nhân chính khiến điều dưỡng viên ngần ngại khai báo vì cho rằng không lợi ích gì (25.0%) và không biết phải thông báo cho ai (20.0%).Kết luận: Mặc dù bạo hành rất thường gặp, điều dưỡng viên nhìn chung chưa hài lòng với cách giải quyết của bệnh viện nơi mình công tác khi có bạo hành xảy ra. Cần có can thiệp để cải thiệndự phòng và xử lý bạo hành với điều dưỡng. Bên cạnh đó, điều dưỡng viên cũng cần được khuyến khích chủ động khai báo bạo hành xảy ra trong công việc hàng ngày

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