MỘT SỐ YẾU TỐ LIÊN QUAN VỀ NHU CẦU CUNG CẤP DỊCH VỤ CHỈ DẪN, TƯ VẤN THÔNG TIN VỀ KHÁM CHỮA BỆNH TẠI KHOA TIM MẠCH, ĐÁI THÁO ĐƯỜNG, BỆNH VIỆN ĐA KHOA TRUNG TÂM TIỀN GIANG

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Tác giả: Khắc Liêm Nguyễn, Kim Oanh Nguyễn, Thị Phương Nguyễn, Thị Nhung Nông, Tiến Nam Phạm, Ngọc Yến Trần

Ngôn ngữ: vie

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Thông tin xuất bản: Tạp chí Khoa học - Trường Đại học Sư phạm Hà Nội: Khoa học Xã hội, 2023

Mô tả vật lý: tr.168

Bộ sưu tập: Metadata

ID: 341685

Thêm vào giỏ Liên kết toàn văn

Bệnh viện Đa khoa Trung tâm Tiền Giang là bệnh viện hạng I, là tuyến cuối trong hệ thống khám chữa bệnh tại tỉnh Tiền Giang. Phòng công tác xã hội của bệnh viện được thành lập vào tháng 3 năm 2016. Việc xác định một số yếu tố liên quan đến nhu cầu cung cấp dịch vụ chỉ dẫn, tư vấn thông tin về khám chữa bệnh có ý nghĩa rất quan trọng đối với việc nâng cao hiệu quả hoạt động CTXH tại bệnh viện. Nghiên cứu mô tả cắt ngang, được thực hiện tại Bệnh viện Đa khoa Trung tâm Tiền Giang từ tháng 3 đến tháng 10 năm 2018. Kết quả nghiên cứu cho thấy người bệnh nội trú có nhu cầu cao về dịch vụ chỉ dẫn, tư vấn thông tin về khám chữa bệnh, trong đó nhu cầu hướng dẫn, hỗ trợ thủ tục\qui trình khám bệnh đạt tỉ lệ cao nhất 99,5%. Một số yếu tố liên quan đến nhu cầu này là điều kiện kinh tế, loại bệnh điều trị và số lần nhập viện\năm.Tien Giang Central General Hospital is a Class I hospital, the last level in the medical examination and treatment system in Tien Giang province. The hospital's social work unit was established in March 2016. It is very important to identify a number of factors related to the demand for providing information instruction and consultation services on medical examination and treatment to improve the effectiveness of social work activities in hospitals. A crosssectional study conducted at Tien Giang Central General Hospital from March to October 2018. Research results showed that inpatients had a high demand for information instruction and consultation services about medical examination and treatment, in which the demand for guidance and support for medical examination procedures reached the highest rate of 99.5%. Some factors related to this demand were economic conditions, type of disease and number of treatment\year.

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