The impact of information technology application on the hotel performance – A conceptual perspective

• Tác giả: Thi Phuong Thao Nguyen, Thi Huyen Trang Tran
• Ngôn ngữ: vie
• Thông tin xuất bản: Tạp chí Khoa học Trường Đại học Sư phạm Thành phố Hồ Chí Minh , 2019
• Mô tả vật lý: , Nguyen Thi Phuong Thao Nhan đề The impact of information technology application on the hotel performance – A conceptual perspective Nhan đề dịch tiếng Anh Nguồn trích Tạp chí Khoa học - Đại học Sư phạm Tp. Hồ Chí Minh Năm xuất bản 2019 Số 5 Trang
• Bộ sưu tập: Metadata
• ID: 388877

Tóm tắt

Information Technology (IT) has been widely recognized in the hospitality industry as one of the most effective ways to communicate with guests and enhanced services delivery to guests. To cope with these complex and energetic business environments, both small and large enterprises require continuous adoption and innovation in the deployment of emerging technologies. However, studies in a developing country context are limited in number, especially in Vietnam. The purpose of this study is to investigate the impact of IT application on the hotel performance by proposing a research model.