Abstract The present study was carried out to investigate students’ perceptionsof the process of learning to write emails in English. The participants comprised of 100 high school students of grade 11. Data collection methods include questionnaire, interview and reflective journals. The study found that students had good awareness of email writing skills in the classroom. They shared their viewpoints on the process of learning to write emails in English both negatively and positively, with positive opinions outweighing negative ones. The findings also revealed that the respondents had positive attitudes toward email writing skills and tended to accept their difficulties as motivation in their language classes. Based on the findings of the study, implications were put forward as to how to teach and learn to write emails in English effectively. Keywords Email writing process, reflections