Nghiên cứu sự thành công trong chuyển đổi mô hình học trực tuyến

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Tác giả: Ngọc Mai Hoàng, Quỳnh Anh Lưu, Thị Diễm Phan, Ngọc Mai Trần, Thị Tâm Vũ

Ngôn ngữ: Vie

Ký hiệu phân loại: 370 Education

Thông tin xuất bản: Tạp chí Khoa học và Đào tạo Ngân hàng, 2023

Mô tả vật lý: 45650

Bộ sưu tập: Metadata

ID: 422348

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Chủ đề

Bài viết nghiên cứu sự thành công trong chuyển đổi mô hình học trực tuyến thông qua việc xác định những yếu tố tác động đến sự hài lòng của người học với việc học trực tuyến, từ đó làm sáng tỏ tác động của sự hài lòng đến kết quả học tập của người học. Nghiên cứu sử dụng lý thuyết hệ thống thông tin thành công (ISSM) làm cơ sở đề xuất và kiểm định giả thuyết, sử dụng mô hình cấu trúc mạng SEM để xử lý dữ liệu của bảng câu hỏi khảo sát 321 sinh viên đại học tại Hà Nội. Khảo sát được thực hiện trong khoảng thời gian từ tháng 11/2021 đến tháng 2/2022 khi các cơ sở giáo dục ở Việt Nam đang triển khai mô hình học trực tuyến chủ yếu qua nền tảng Zoom trong thời gian giãn cách do Covid-19. Kết quả nghiên cứu cho thấy chất lượng nội dung khóa học, chất lượng hệ thống giáo dục, chất lượng hệ thống kỹ thuật, chất lượng giảng viên và khả năng tự học có tác động tích cực đáng kể đến sự hài lòng của người học và sự hài lòng có tác động tích cực đáng kể đến kết quả học tập của người học đối với hình thức học tập trực tuyến. Kết quả nghiên cứu không chỉ mang lại lợi ích cho chính doanh nghiệp nhằm tăng sự hài lòng của khách hàng đối với hệ thống học trực tuyến mà còn cung cấp cho các tổ chức, cơ sở giáo dục những ý tưởng để cải tiến phương pháp giảng dạy và học tập., Tóm tắt tiếng anh, The paper examines the success of online learning model transformation by identifying factors that impact learners' satisfaction with online learning, thereby shedding light on the impact of satisfaction on learners' learning outcomes. The study uses Information System Success Model (ISSM) as the basis for the hypothesis proposal and uses the structural equation model (SEM) to process the questionnaire data of 321 undergraduate students in Hanoi. The survey took place from November 2021 to February 2022 when many educational institutions in Vietnam adopted zoom as a solution for teaching and learning to cope with Covid 19 quarantine. The results of the research show that instructor quality, course content quality, education system quality, technical system quality and self-regulated learning have significant positive impacts on learner satisfaction, and satisfaction has a significant positive impact on learners' learning outcomes. The results will benefit the service provider by increasing the system's customer satisfaction and giving institutions ideas to improve teaching and learning methods.

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