THỰC TRẠNG VÀ GIẢI PHÁP PHÁT TRIỂN NGUỒN NHÂN LỰC NGÀNH DU LỊCH THÀNH PHỐ ĐÀ NẴNG DƯỚI SỰ TÁC ĐỘNG CỦA ĐẠI DỊCH COVID-19=CURRENT SITUATION AND SOLUTIONS FOR DEVELOPING HUMAN RESOURCE IN THE TOURISM INDUSTRY OF DA NANG CITY UNDER THE IMPACT OF THE COVID-19 PANDEMIC

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Tác giả: Thị Kiều Trinh Nguyễn

Ngôn ngữ: vie

Ký hiệu phân loại:

Thông tin xuất bản: Tạp chí Khoa học Kinh tế, 2024

Mô tả vật lý: tr.115-125

Bộ sưu tập: Metadata

ID: 482544

Thêm vào giỏ

Nguồn nhân lực được xem là một trong những yếu tố quan trọng, quyết định sự phát triển của ngành du lịch thành phố Đà Nẵng. Tuy nhiên, thực trạng nguồn nhân lực ngành du lịch thành phố trong thời gian vừa qua có nhiều sự thay đổi, biến động, đặc biệt là dưới sự tác động của dịch COVID-19. Trước khi có dịch COVID-19 xuất hiện, dưới sự tăng trưởng của ngành du lịch qua các năm đã thúc đẩy nguồn nhân lực du lịch Đà Nẵng liên tục phát triển cả về số lượng lẫn chất lượng. Khi dịch COVID-19 xuất hiện, kinh tế khó khăn, ngành du lịch bị thu hẹp quy mô, kéo theo đó là hàng chục ngàn người mất việc, nguồn nhân lực du lịch Đà Nẵng sau khi trải qua các đợt dịch bị tổn thất nặng nề. Do đó, việc phục hồi nguồn nhân lực sau dịch là điều cần thiết cho sự phát triển của ngành du lịch Đà Nẵng. Tuy nhiên, dưới sự tác động sâu sắc của dịch COVID-19 trong thời gian dài nên sau dịch, bước vào thời kỳ bình thường mới, nguồn nhân lực du lịch Đà Nẵng có sự phục hồi nhanh về số lượng nhưng về chất lượng lại có sự hạn chế. Vì vậy, để thúc đẩy nguồn nhân lực du lịch Đà Nẵng phát triển toàn diện cả về số lượng và chất lượng trong tương lai, rất cần có những giải pháp đồng bộ từ phía chính quyền cũng như từ phía doanh nghiệp đang kinh doanh trong ngành du lịch trên địa bàn thành phố Đà Nẵng.The human resource in tourism is considered one of the important factors that determine the development of Da Nang city's tourism industry. However, the current situation of human resource in Da Nang's tourism industry has recently undergone many changes and fluctuations, especially under the impact of the COVID-19 epidemic. Before the COVID-19 epidemic appeared, the growth of the tourism industry over the years has promoted Da Nang's tourism human resource to continuously develop in both quantity and quality. When the COVID-19 epidemic appeared, the economy suffered, the tourism industry shrunk in size, resulting in tens of thousands of people losing their jobs, and Da Nang's tourism human resource after experiencing the epidemic was reduced heavily. Therefore, recovering human resource after the epidemic is essential for the development of Da Nang's tourism industry. However, under the profound impact of the COVID-19 epidemic for a long time, after the epidemic, entering a new normal period, Da Nang tourism human resource have a slow recovery, especially in quality. Therefore, to promote Da Nang's tourism human resource to develop comprehensively in both quantity and quality in the future, solutions are needed from the Da Nang city government as well as from businesses in the tourism industry.

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