Áp dụng mô hình BSC trong đánh giá hiệu quả hoạt động của doanh nghiệp tại Việt Nam: Nghiên cứu trường hợp sản xuất=Applying the balanced scorecard model in evaluating business performance in Vietnam: A case study in manufacturing

0 Người đánh giá. Xếp hạng trung bình 0

Tác giả: Thanh Lệ Đặng, Văn Toại Nguyễn

Ngôn ngữ: vie

Ký hiệu phân loại:

Thông tin xuất bản: Tạp chí Phát triển và Hội nhập, 2024

Mô tả vật lý: tr.28-33

Bộ sưu tập: Báo, Tạp chí

ID: 483597

Thêm vào giỏ

Nghiên cứu này tìm hiểu ứng dụng mô hình Thẻ điểm cân bằng (BSC) trong đánh giá hiệu quả hoạt động của các doanh nghiệp tại Việt Nam, tập trung vào nghiên cứu trường hợp sản xuất. Mô hình BSC, bao gồm bốn khía cạnh - tài chính, khách hàng, quy trình kinh doanh nội bộ, học tập và phát triển - được sử dụng rộng rãi để đánh giá và cải thiện hiệu suất của tổ chức. Bằng cách sử dụng phương pháp tiếp cận hỗn hợp, bao gồm phỏng vấn, khảo sát và phân tích dữ liệu thứ cấp, nghiên cứu này xem xét việc triển khai mô hình BSC tại một công ty sản xuất ở Việt Nam. Nghiên cứu chỉ ra những điểm mạnh và điểm yếu về hiệu quả hoạt động của công ty trên bốn khía cạnh BSC và xác định những thách thức trong việc áp dụng mô hình trong bối cảnh Việt Nam. Các phát hiện cho thấy mô hình BSC có thể được điều chỉnh một cách hiệu quả để đánh giá và nâng cao hiệu quả hoạt động của các doanh nghiệp Việt Nam. Nghiên cứu cũng đưa ra các khuyến nghị về chiến lược nâng cao hiệu quả hoạt động dựa trên phân tích BSC và nhấn mạnh sự cần thiết phải nghiên cứu sâu hơn về việc áp dụng mô hình BSC trong các ngành khác nhau ở Việt Nam. Nghiên cứu này góp phần bổ sung thêm nguồn tài liệu về đánh giá hiệu quả hoạt động ở các doanh nghiệp Việt Nam và cung cấp những hiểu biết thực tế cho các nhà quản lý đang muốn triển khai mô hình BSC trong tổ chức của mình.This study explores the application of the Balanced Scorecard (BSC) model in evaluating the performance of businesses in Vietnam, focusing on a production case study. The BSC model, which encompasses four perspectives—financial, customer, internal business processes, and learning and growth—is widely used to assess and improve organizational performance. By employing a mixed-methods approach, including interviews, surveys, and secondary data analysis, this research examines the implementation of the BSC model in a Vietnamese production company. The study reveals the strengths and weaknesses of the company’s performance across the four BSC perspectives and identifies the challenges in applying the model within the Vietnamese context. The findings suggest that the BSC model can be effectively adapted to evaluate and enhance the performance of Vietnamese businesses. The study also provides recommendations for strategies to improve performance based on the BSC analysis and highlights the need for further research on the application of the BSC model in various industries in Vietnam. This research contributes to the growing body of literature on performance evaluation in Vietnamese businesses and offers practical insights for managers seeking to implement the BSC model in their organizations.

1. Đọc trực tuyến

1. Đọc trực tuyến

Tạo bộ sưu tập với mã QR