Đánh giá sự hài lòng của người bệnh nội trú tại trung tâm hồi sức tích cực người bệnh nhiễm covid-19 trực thuộc bệnh viện trung ương huế tại thành phố hồ chí minh

0 Người đánh giá. Xếp hạng trung bình 0

Tác giả: Duy Quang Đặng, Đại Lượng Đoàn, Anh Quân Dương, Phúc Minh Huỳnh, Văn Sáng Lê, Thành Trung Nguyễn, Cảnh Chương Phan

Ngôn ngữ: vie

Ký hiệu phân loại: 362 Social welfare problems and services

Thông tin xuất bản: Tạp chí y học lâm sàng - bệnh viện trung ương huế, 2022

Mô tả vật lý: 93-101

Bộ sưu tập: Metadata

ID: 489384

Thêm vào giỏ Liên kết toàn văn

Tóm tắt
Chủ đề

Đánh giá chỉ số hài lòng của người bệnh đang điều trị tại trung tâm hồi sức tích cực người bệnh nhiễm Covid-19 trực thuộc bệnh viện Trung Ương Huế tại thành phố Hồ Chí Minh. Phương pháp nghiên cứu(:) Nghiên cứu mô tả cắt ngang trên 325 người bệnh nhiễm Covid-19 đang điều trị tại trung tâm hồi sức tích cực người bệnh nhiễm Covid-19 từ tháng 9/2021 đến tháng 11/2021. Kết quả(:) Có 176 bệnh nhân nữ (54,15%) và 149 nam (45,85%). Độ tuổi trung bình 50,28 tuổi, trình độ học vấn cao đẳng chiếm tỉ lệ cao nhất 115 người bệnh chiếm 35,38%, không có đối tượng có trình độ học vấn cấp 1, đối tượng nghiên cứu đã tiêm 1 và 2 mũi Vaccine Covid-19 chiếm tỉ lệ cao lần lượt là 130 chiếm 40,00% và 107 chiếm 32,92%, đối tượng nghiên cứu già mất sức lao động chiếm tỉ lệ cao nhất 102 người bệnh chiếm 31,38%. Tỉ lệ hài lòng toàn diện của người bệnh về khả năng tiếp cận các thông tin trong khu điều trị mức 4 là(:) 9,14%, mức 5 là 89,41%, về sự minh bạch thông tin và thủ tục khám bệnh, điều trị mức 4 là 12,72%, mức 5 là 82,86%, về cơ sở vật chất và phương tiện phục vụ người bệnh mức 4 là 14,10%, mức 5 là 83,75%, về thái độ ứng xử, năng lực chuyên môn của nhân viên y tế ở mức 4 là 12,20%, mức 5 là 86,58%, về kết quả cung cấp dịch vụ ở mức 4 là 15,23%, mức 5 là 84,77%. Kết luận(:) Hầu hết bệnh nhân rất hài lòng với chất lượng và thái độ điều trị tại trung tâm hồi sức tích cực người bệnh nhiễm Covid-19 trực thuộc bệnh viện Trung Ương Huế tại thành phố Hồ Chí MinhTo survey the satisfaction index of in - patients at the Covid-19 intensive care center of Hue Central Hospital in Ho Chi Minh city. A cross - sectional descriptive study was carried on325 Covid-19 patients treated at the Intensive Care Center from September 2021 to November 2021.( )There were 176 female patients (54.15%) and 149 male patients (45.85%). The average age was 50.28 years old
the higher education was in 115 patients (35.38%). Patients who receiveddose 1 and 2 of Covid-19 vaccine were in 130 patients, accounted for 40,00%, 107 patients accounted for 32.92% respectively. The elderly patients who lost their ability to work were in 102 patients accounted for 31.38%. The overall satisfaction rate of patients about the ability to access information in level 4 was 9.14%, level 5 was 89.41%, the transparency of information and medical examination procedures in level 4 was 12.72%, level 5 was 82.86%, the material facilities to serve patients at level 4 was 14.10%, level 5 was 83.75%, the behavior attitude in the treatment, professional qualificationof medical staff's at level 4 was 12.20%, level 5 was 86.58%, the service responseresults at level 4 was 15.23%, level 5 was 84.77 %. All patients at the Covid-19 intensive care centerof Hue Central Hospital in Ho Chi Minh city highly satisfied with the treatment and taking care of the medical staff as well as the facilities of the center.

Tạo bộ sưu tập với mã QR