Một số yếu tố liên quan đến hài lòng của nhân viên y tế về chất lượng khám, chữa bệnh bảo hiểm y tế tại trạm y tế xã 2 huyện đặc biệt khó khăn tỉnh Hòa Bình

0 Người đánh giá. Xếp hạng trung bình 0

Tác giả: Thị Mai Hương Đào, Văn Dũng Đào, Thị Thùy Dương Nguyễn, Văn Thượng Tạ

Ngôn ngữ: vie

Ký hiệu phân loại: 959.7 Vietnam

Thông tin xuất bản: Y học cộng đồng, 2019

Mô tả vật lý: 66-74

Bộ sưu tập: Metadata

ID: 492294

Thêm vào giỏ

In May 2018, we conducted a cross-sectional descriptive study to analyze and evaluate the satisfaction of the quality of medical examination and treatment services of commune health centres and some related factors at 47 Commune health centres of 2 particularly difficult districts in Hoa Binh province through 235 commune health workers. The results showed that: The average score of commune health stations in medical examination and treatment at commune health centres was 3.42 ± 0.53. The satisfaction score for medical examination and treatment by health workers at commune health centres reached a high level of 3.70 ± 0.61 with a satisfaction rate of 74%. Some factors related to the quality of medical examination and treatment with health insurance at commune health centres are: Gender (OR = 1.98)
training level (OR = 3.57)
having a the medical examination and treatment process guide (OR = 1.89) and enough 14 steps of the medical examination and treatment process in CHC (OR = 2.07)
applying information technology (OR = 1.89)
there is a concern of the commune (OR = 6.90) and coordination with the commune departments (OR = 3.95)
coordinate with district social insurance (OR = 3.12) in univariate analysis
and factors: the level of training of health workers (OR = 5.67
1.14 - 28.13)
the station has a working doctor (OR = 4.62
1.94 - 11.09) and coordinates with the departments and sectors of the commune (OR = 5.60
2.24 - 13.97) in the multivariate analysis. This result is the scientific basis for proposing solutions to improve the quality of medical examination and treatment by Health Insurance at the commune health center in the current period.Trong tháng 5 năm 2018 chúng tôi đã tiến hành nghiên cứu mô tả cắt ngang có phân tích đánh giá sự hài lòng về chất lượng khám bệnh, chữa bệnh bảo hiểm y tế của trạm y tế xã và một số yếu tố liên quan tại 47 trạm y tế xã 2 huyện đặc biệt khó khăn thuộc tỉnh Hòa Bình qua khảo sát 235 nhân viên y tế xã. Kết quả cho thấy: Điểm trung bình đánh giá trạm y tế xã trong khám chữa bệnh bảo hiểm y tế tại trạm y tế xã của nhân viên y tế là 3,42±0,53. Điểm hài lòng về khám chữa bệnh bảo hiểm y tế của nhân viên y tế tại trạm y tế xã nghiên cứu đạt ở mức cao là 3,70 ± 0,61 với tỷ lệ hài lòng đạt 74%. Một số yếu tố liên quan đến chất lượng khám bệnh, chữa bệnh BHYT tại trạm y tế xã là: Giới tính (OR = 1,98)
trình độ đào tạo (OR = 3,57)
có hướng dẫn quy trình (OR = 1,89) và thực hiện đủ 14 bước của quy trình KCB tại TYTX (OR = 2,07)
có ứng dụng công nghệ thông tin (OR = 1,89)
có sự quan tâm của xã (OR = 6,90) và có sự phối hợp với các ban, ngành của xã (OR = 3,95)
phối với với BHXH huyện (OR = 3,12) trong phân tích đơn biến và các yếu tố: trình độ đào tạo của nhân viên y tế (OR = 5,67
1,14 - 28,13)
trạm có bác sỹ làm việc (OR = 4,62
1,94 - 11,09) và có phối hợp với các ban, ngành của xã (OR = 5,60
2,24 - 13,97) trong phân tích đa biến. Kết quả này là cơ sở khoa học đề xuất các giải pháp nâng cao chất lượng khám chữa bệnh BHYT tại trạm y tế xã trong giai đoạn hiện nay.

1. Đọc trực tuyến

1. Đọc trực tuyến

Tạo bộ sưu tập với mã QR