Because of the specific nature of the job, a flight attendant needs to meet all the necessary standards, including: good looks, good looks and health, communication skills, foreign languages, reflexes, handling situations... In particular, the communication skills of flight attendants are always important and are considered as the criteria that must be achieved. The flight attendant's communication has a very important role in their career. Therefore, every flight attendant is required to meet the necessary communication skills to satisfy the needs of customers and bring high efficiency at work.