Increasing in-person medical interpreter utilization in the NICU through a bundle of interventions.

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Tác giả: Elizabeth Blecharczyk, Sonia Bonifacio, Veronica Escobar, John Feister, Paw Mar Gay, Shamita Punjabi, Sheila Razdan, Melissa Scala, Danielle Sharp

Ngôn ngữ: eng

Ký hiệu phân loại: 972.8202 *Central America

Thông tin xuất bản: United States : Journal of perinatology : official journal of the California Perinatal Association , 2025

Mô tả vật lý:

Bộ sưu tập: NCBI

ID: 58884

BACKGROUND: In-person medical interpretation improves communication with patients who have preferred language other than English (PLOE). Multi-dimensional barriers to use of medical interpreters limit their use in the NICU. LOCAL PROBLEM: Medical teams in our NICU were not consistently using in-person medical interpreters, leading to ineffective communication with families with PLOE. METHODS/INTERVENTIONS: Interventions included staff educational sessions and grand rounds regarding equitable language access, distribution of interpreter request cards to families, and allocation of dedicated in-person interpreters for NICU rounds. Interpreter utilization was calculated by total requests per Spanish-speaking person day in the NICU. RESULTS: Interpreter utilization increased five-fold during the intervention period (from 0.2 to 1.0 requests per Spanish-speaking person day). CONCLUSIONS: We substantially increased our unit in-person interpreter utilization through a bundle of multifaceted interventions, many of which were low-cost. NICUs should regard dedicated medical interpreters as a critical part of the care team.
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