Patient satisfaction is one imporlant indicator of health outcomes and plays a key role in improving health service quality. Cross-sectional study conducted on 220 patients at the Faculty of Examination, Ninh Giang Hospital, Hai Duong province from 1/2012 to 7/2012. Data were obtained from structured questionnaires. Likerl scale from 1 (very dissatisfied) to 5 (very satisfied). Results: The overall patient satisfaction rating was 23.6 percent. Factors associated statistically significantly satisfaction was the level of income, satisfied with: waiting time services, interaction and communication with health staff, facilities and health outcomes.