OBJECTIVE: To explore the palliative care education experiences of doctors, nurses, and community residents. METHODS: A semi-structured interview was conducted with 2 doctors, 8 nurses and 9 community residents in Jinan. Content analysis and behavior change wheel theory were used to analyze the interview content. RESULTS: Motivation: The road to be taken
Emotional touch of personal experiences
Prepare early
Not now. Capability: Multiple cognition
Need for a topic catalyst
Trust bias
Disconnect between learning and application
Treading on thin ice. Opportunity: Willing but unable
The Need for a larger voice and greater participation. CONCLUSION: Community palliative care education requires greater attention. Community residents exhibit diverse perceptions and attitudes toward palliative care, reflecting the influence of personal experiences and sociocultural factors. Innovating the content and format of educational resources and enhancing education for community residents and medical staff will facilitate palliative care.