High season english for the hotel and tourist industry

• Tác giả: Keith Harding, Paul Henderson
• Ngôn ngữ: eng
• Ký hiệu phân loại: 428.02464794 Standard English usage (Prescriptive linguistics) Applied linguistics
• Thông tin xuất bản: Oxford : Oxford University, 1996
• Mô tả vật lý: 176 tr. ; , 28 cm
• Bộ sưu tập: NCBI
• ID: 684
• Chủ đề: 1. Anh ngữ du lịch; 2. Anh ngữ khách sạn

Tóm tắt

1 Types of accommodation. 2 Hotel Facilities. 3 Staffing and internal organization. 4 Reservations & Check in . 5 Hotel and restaurant services. 6 Money matters. 7 Dealing with complaints. 8 Off site services. 9 The business traveller. 10 Conferences. 11 Tour operation planning. 12 Tuor operation execution. Pair/Group A instructions. Pair/ Group B Instructions. Tapescripst. Wordlist..