Leveraging sentiment analysis of food delivery services reviews using deep learning and word embedding.

• Tác giả: Mousa Al-Kfairy, Safaa M Khabour, Dheya Mustafa, Ahmed Shatnawi
• Ngôn ngữ: eng
• Ký hiệu phân loại: 251.03 Delivery
• Thông tin xuất bản: United States : PeerJ. Computer science , 2025
• Bộ sưu tập: NCBI
• ID: 684316

Tóm tắt

Companies that deliver food (food delivery services, or FDS) try to use customer feedback to identify aspects where the customer experience could be improved. Consumer feedback on purchasing and receiving goods