BACKGROUND: The design of absorbent continence products is important to family caregivers, because it can simplify pad changes, save time and improve lower back posture. However, the ergonomic design of many products has not received sufficient attention. AIMS: The study aimed to assess the time required for handling three types of absorbent continence products and evaluate physical stress on the hand-arm and back-head areas of the participants in both the lying and standing position from an ergonomic perspective. METHODS: Twenty-one non-professionals without prior nursing experience in Germany participated in the study. Objective data, including the time required to apply, change and remove the products three times, the duration of harmful postures, and the subjective evaluation of the products according to ergonomic criteria were investigated. FINDINGS: There were significant differences between two application positions (lying down versus standing) for all products. Handling the products with the patient in a standing position was faster, requiring less stressful postures and fewer hand grips. Objective data showed that MoliCare CONCLUSION: In the design of absorbent continence products, it is important to consider that comfort and quality are important not only for patients but also for family caregivers. Choosing the correct continence product can minimise the time and physical effort required for product handling.