Dementia care has several shortcomings: lack of guideline based early diagnoses and interventions concerning effective outpatient crisis intervention, regional multiprofessional networking and care givers support. To meet these challenges, the DemStepCare project is composed of a need-driven, staged treatment approach. GPs and case managers direct a regional dementia care network to provide counseling, case management, out-patient crisis intervention and care givers support. Qualitative survey results of the care giver perspective show positive aspects and further potential for improvement of the care services.