OBJECTIVES: This study explores factors affecting community-level demand for assisted partner services (APS) and HIV testing services (HTS) in western Kenya. DESIGN: This is a multilevel qualitative analysis conducted as part of the APS Scale-up Study, a hybrid type 2 implementation-effectiveness study of APS integrated within routine HTS. For this analysis, in-depth phone interviews assessed demand for APS and factors influencing decisions to participate in APS. SETTING: Participants were recruited from eight healthcare facilities and (for APS stakeholders) from affiliated healthcare institutions in western Kenya (Kisumu and Homabay). Interviews were conducted by phone in 2019 and 2020. PARTICIPANTS: 67 participants were interviewed: 14 APS providers, 16 female index clients, 17 male sexual partners and 20 community members. Participants were recruited using criteria-based purposive sampling to represent different types of facilities and to include indexes who named different numbers of partners and stakeholders representing all Kenyan healthcare system levels. RESULTS: Collectively, participants perceived that demand and uptake of APS could be impacted by multiple stigmas related to HIV, sexual behaviours and identities
long clinical wait times
certain gender norms and expectations
and fear of relationship dissolution, loss of financial support and intimate partner violence. However, different stakeholder groups generally focused on different factors
women focused more on gender dynamics and family roles
male sexual partners on stigma and structural barriers
HTS providers focused on HIV testing accessibility
and community-level stakeholders focused on low community awareness of APS. CONCLUSIONS: Stigma reduction, awareness about APS, creation of male entry points at the facility level and provision of social support mechanisms have the potential to increase demand for APS.