Patients' Satisfaction in the Emergency Department: Measurement, Indicators, Factors Influencing Satisfaction, Impact, and Solution.

• Tác giả: Bekky E Ben-Igwenyi, Oyinkansola Femi-Oyewole, Courage Idahor, Omo A Ogbeide, Uchechukwu Okonkwo
• Ngôn ngữ: eng
• Ký hiệu phân loại: 133.594 Types or schools of astrology originating in or associated with a
• Thông tin xuất bản: United States : Cureus , 2025
• Bộ sưu tập: NCBI
• ID: 748121

Tóm tắt

The emergency department (ED) plays a crucial role in the care of patients, being the first point of contact for patients with the hospital system. Patient satisfaction metrics are crucial indicators of ED care quality, which can significantly impact other hospital departments. Increased patient satisfaction in the ED is associated with better outcomes and fosters trust in the health system. This article explores the key factors influencing patient satisfaction and solutions to enhance patient satisfaction.